24/7 Phone Support

Lime Instruments offers service 24 hours a day – 7 days a week for all of our products anywhere in the world.

  • Lime’s wide network of service technicians allows 24/7 support via phone or internet
  • Lime can troubleshoot hardware and software issues through a dedicated service line connected to on call technicians
  • Access to an internet connection gives technicians a chance to login to equipment and troubleshoot software configurations and help diagnose issues in the yard or on location

Lime is available 24 hours a day – 7 days a week through a dedicated phone number that connects customers to senior technicians anywhere, anytime. Lime has a staff of more than 20 service technicians offering industry leading support for all products worldwide. Technicians are cross trained to understand both software and hardware components regardless of equipment type or age.